Extra Space Storage Complaints and Reviews

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  • Crookedness raising rent1 votes
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  • Mar 18
  • Storage
  • Wyoming, Michigan
  • Storage Services
  • 10
  • REVIEW RATING 3/5

Extra space storage 28th street grand rapids, michigan out of lease three years ago however collection company rodenthall morgan and thomas keeps calling where is money gonna get sued for over 30 million dollars harrasement charges, false advertising 8x10 $30 fail mention administration costs in yellow page ad storage ads extra $25 never do business with thid company headquarters sandy utah... Read more

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  • Mar 09
  • Building Services - Moving, Storage
  • Baltimore, Maryland
  • Storage Space
  • 62
  • REVIEW RATING 5/5
Extra Space Storage - RODENTS DEAD MICE, *** AND URINE
1 of 2

Your meaningful, cost worthy belongings are not safe. EXTRA SPACE STORAGE claims that they exterminate, but on a regular, routine basis or ONLY when a customer complains. REMEMBER EXTRA SPACE STORAGE INSURANCE POLICY DOES NOT COVER RODENT DAMAGE. With all of the fine print it is easy to have missed it in one of the contracts paragraphs. With EXTRA SPACE SAVERS monthly rental fees, one would... Read more

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  • Mar 02
  • Building Services - Moving, Storage
  • Berkeley, California
  • Storage Rental
  • 59
  • REVIEW RATING 5/5
Extra Space Storage - THIEVES, LIARS AND CHEATS!!!
1 of 2

While renting with Extra Space Storage in Vallejo, CA, my storage was broken into twice and the rent went up 6 times!!! Don't trust these people. Don't rent from these people. When my storage was broken into they claimed that the theives broke the security gate to get in. They didn't notify me of the situation because they did not have my apt number. This was a lie because they would not have... Read more

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  • Feb 25
  • Building Services - Moving, Storage
  • Metairie, Louisiana
  • Storage
  • 19
  • REVIEW RATING 3/5

They quoted me $55/mo. When I got there with all my stuff to move in, they then mentioned the $10 per month mandatory insurance policy. As soon as I put it on autopay at $65 per month, they raised my rate to $73 per month without even notifying me! They were hoping I would not notice and hoping I cant afford the time and money to move out. The representative there told me they raise the rates on... Read more

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  • Jan 15
  • Building Services - Moving, Storage
  • West Sacramento, California
  • Storage Auction
  • 46
  • REVIEW RATING 4/5

AUCTION CALLER WON MY STORAGE....My name is Ralphy with my sister and nephew, I attended my first storage auction July 16, 2014 in West Sacramento, California in hopes of winning storage #371. The storage started 2 hours late. The auctioneer arrived with approx 10 more people with him that came from another place of auction. We was shown approx 8 units before Unit 371. My sister told the crowd... Read more

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  • Nov 06, 2014
  • Storage
  • Detroit, Michigan
  • Storage Unit
  • 57
  • REVIEW RATING 4/5

Extra space storage a.k.a. rosedall morgan and associates headquarters salt lake city utah anyway i got couple calls after i moved out unit lady says you still owe money im like alright i was just lucky get into more convenient nicer staff cleaner place u called other place yellow pages i leave message i say "im desperate i just need 10x30 can u give me price do u have any avaiable units? Hour... Read more

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  • Sep 06, 2014
  • Storage
  • Wyoming, Michigan
  • Storage Rental
  • 1
  • 1
  • 30
  • REVIEW RATING 3/5

Renting then moved out received eviction notice@ 28th street grand rapids michigan three monrhs later collection agency calla me rosethall morgan and associates based st. Louis, missouri claiming i owe them money i don't owe red penny nobody has even given me red penny over 31 years!!!!. Read more

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Extra space storage 28th street grand rapids, michigan lawsuit coming federal court ottawa avenue n.w. grand rapids, michigan Add comment

  • Aug 26, 2014
  • Storage
  • Lakewood, New Mexico
  • Rate Increase
  • 3
  • 3
  • 88
  • REVIEW RATING 5/5

WITHIN 3 MONTHS OF MOVING IN THEY JACKED MY RENT $20 A MONTH, A FEW MONTHS LATER THEY RAISED IT ANOTHER $10 AND NOW ANOTHER $8. ONLY ONCE DID I RECEIVE A NOTICE OF RENT INCREASE. MAKE SURE YOU READ THE FINE PRINT ON THE CONTRACT. I'M PAYING ALMOST 50% MORE THAN WHEN I MOVED IN LAST YEAR. FIND SOMEPLACE ELSE!!! I WOULD HAVE MOVED SOONER BUT HAVE A BAD BACK AND HAVE TO PAY SOMEONE. I WILL BE GONE... Read more

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  • Aug 23, 2014
  • Storage
  • Furniture Storage
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

Only had furniture in it but the climate control is barely there...still hot enough in the summer where it melts glue on some furniture. Some excuse or another to raise prices all the time. A woman there would readjust mine if I called and complained a couple of time. She seemed interested in customer service unlike the present "crop" of workers now. They added a cost for either insurance or... Read more

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