Product: Extra Space Storage Customer Care Clear all filters (0 of 28 reviews match)
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Yesterday, 1/10/19 I stopped at the Madero Ave location in Mesa, AZ to look for an item I believed I had placed in storage. Before leaving I washed the dust off of my hands with a bottle of water, in front of my storage unit and left for home. An hour and a half later...
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Extra Space Storage Customer Care
#1446587
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Extra Space Storage - IM LOCKED IN

Locked in storage and cant get out
5.0
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Extra Space Storage Customer Care
#1433009
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Extra Space Storage - Raise price every 6-9 months by $20.

Beware. You start off at a reasonable price then 6-9 months in prices increase. I srarted 3 years ago at $56. Now its up to $98. For a 5×10! And they advertise it online at $56. Horrible way to treat long term customers! Finding another bigger space for a lot less!
2.8
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Extra Space Storage Customer Care
#1415906
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I did everything I was supposed to do I file the police report I made a claim and I have the claim number as well I got my letters back from the adjuster saying that my case has been reviewed and approved and I will be taking care of shortly I have not received any...
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Anonymous
Anonymous

You may need to take them to court. If the site Is closed the Insurance company needs to fix this.

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Extra Space Storage Customer Care
#1400079
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Extra Space Storage - Dont rent from here
Don't rent from here ever Very disappointed with how this operation is run. I moved my inventory to this location just under a month ago. I expressly told them that I would be using the storage for business. There were and still are many items that I have in stock that...
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Anonymous
Another pissed comsumer

Yep

1.7
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Extra Space Storage Customer Care
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  • Vague lease language allows for undercover discrimination
#1388366
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Extra Space Storage - TERRIBLE.

THEY RAISE THE RENT EVERY 6 MONTHS THE BATHROOM IS ALWAYS LOCK CANT FIND THE MANGER TO U LOCK IT FOR YOU THEY HAVE A WATER HOSE BUT YOU CAN ONLY LOOK AT THE WATER. SO WHEN ITS 100 DEGRESS OUTSIDE AND YOUR DOG NEEDS WATER YOU CAN ONLY LOOK AT IT. THE COMPANY ARE A BUNVH OF LOSERS.
1.0
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Extra Space Storage Customer Care
#1356527
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Extra Space Storage - Awesome service

Today was awesome. We needed help with a storage unit and we were treated wonderful and helped us along the way. You need help come on down and get all your needs taken care of
5.0
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Extra Space Storage Customer Care
#1303501
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Extra Space Storage - Great experience

Brittney was excellent as always please keep her
4.8
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Extra Space Storage Customer Care
#1302665
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I've had this unit for sometime now. The workers there aren't very friendly but this is quite typical in the bronx. I noticed they don't clean that well because there have been times I've smelled urine near the units. Not entirely their fault, since human beings should...
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1.8
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Extra Space Storage Customer Care
#1292418
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Extra Space Storage - Very good!

The facilities are great and the staff is very helpful, great experience!
5.0
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Extra Space Storage Customer Care
#1257464
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