Product: Extra Space Storage Customer Care Clear all filters (0 of 22 reviews match)
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Extra Space Storage - TERRIBLE.

THEY RAISE THE RENT EVERY 6 MONTHS THE BATHROOM IS ALWAYS LOCK CANT FIND THE MANGER TO U LOCK IT FOR YOU THEY HAVE A WATER HOSE BUT YOU CAN ONLY LOOK AT THE WATER. SO WHEN ITS 100 DEGRESS OUTSIDE AND YOUR DOG NEEDS WATER YOU CAN ONLY LOOK AT IT. THE COMPANY ARE A BUNVH OF LOSERS.
1.0
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Extra Space Storage Customer Care
#1356527
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Extra Space Storage - Awesome service

Today was awesome. We needed help with a storage unit and we were treated wonderful and helped us along the way. You need help come on down and get all your needs taken care of
5.0
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Extra Space Storage Customer Care
#1303501
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Extra Space Storage - Great experience

Brittney was excellent as always please keep her
4.8
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Extra Space Storage Customer Care
#1302665
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Extra Space Storage - Very good!

The facilities are great and the staff is very helpful, great experience!
5.0
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Extra Space Storage Customer Care
#1257464
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Extra Space Storage - Wonderful customer service!

Robin was great!!! I would recommend her to everyone!! she really took her time with me and helped me to pick the right size unit.
5.0
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Extra Space Storage Customer Care
#1229764
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Extra Space Storage - I want my bill changed.

I am always being charged for a late fee because my bill is due at the beginning of the month. I dont get paid to the middle of the month, and its a problem. I would like to change my bill date.
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Extra Space Storage Customer Care
#1228504
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On March 10, I drove from Cocoa Beach to Tallahassee in a 26 foot U-Haul truck with trailer in tow.It was a terrible trip from start to finish. I didn't get to the storage facility until exactly 5:32. The door was locked which just made my day. I knew they were closed...
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Extra Space Storage Customer Care
#1212910
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A little more expensive that originally thought because of the mandatory Insurance but worth it in the event something happens to my unit. There where cameras and you have to enter the code to get in and out. All in all, i had a great experience with this Extra space storage...
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4.5
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Extra Space Storage Customer Care
#1116879
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I have had my entire life packed up in two units at extra space storage in elmont ny for the past three months. I have struggled to pay and have had to pay late fees each month. I was fortunate to obtain shelter this month and looked forward to removing my stuff on...
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Anonymous
Keith

i have dealt with extra space several times, they're a rip off. they get you with the low pricing at the beginning, and raise it in two months. the managers are awful. they do...

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Extra Space Storage Customer Care
#1115019
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Tried to contact them several times they keep promising to call back then I put in a move out order online and spoke with someone and at least a month in advance and they will not give me prorated amount.They have took money from me the bill went up 30$ after 6 months....
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1.0
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Extra Space Storage Customer Care
#1112080
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