Extra Space Storage Rv Storage Unit Reviews

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...i must share my experience of this company, explicitly the site in New Paltz, NY... ...they 0did not provide crucial and necessary information for the parking space i was to rent at their facility...after i called, made reservations online, and finalized arrangements with a member of the staff at the site, i was informed that to park my trailer at the facility, i only needed my license and proof of registration...this was repeated multiple...
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I liked
  • Rates
I didn't like
  • Customer service
  • Response to issue was basically hands up in the air
  • Caused a severe inconvenience
Twelve days later, no surveillance video has been referred to the police. Per Jasmine, it was the holidays and she had a business to run. I would think trying to identify the crook who obviously has access and ability to take an entire trailer should be a top priority and concern for a storage rental company. On Jan 2nd, she told me that she had reviewed from Dec 13-Dec 21st. When asked why she reviewed days we believe the trailer was there,...
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I didn't like
  • Lies they told