Extra Space Storage Rv Storage Unit Reviews and Complaints
...i must share my experience of this company, explicitly the site in New Paltz, NY... ...they 0did not provide crucial and necessary information for the parking space i was to rent at their facility...after i called, made reservations online, and finalized...
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Product
Extra Space Storage Rv Storage Unit
I liked
- Rates
I didn't like
- Response to issue was basically hands up in the air
- Customer service
- Company policies trump their own mistakes
Twelve days later, no surveillance video has been referred to the police. Per Jasmine, it was the holidays and she had a business to run. I would think trying to identify the crook who obviously has access and ability to take an entire trailer should be a top priority...
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Product
Extra Space Storage Rv Storage Unit
I didn't like
- Lies they told
If corporate sensed any liability they might have restaffed that location and "lost" any potential evidence. Also not the greatest payers and the employee on duty might have q...