Product: Extra Space Storage Storage Unit Clear all filters (0 of 69 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Extra space storage is the biggest money grab scam around. I signed a contract to pay 92$ a month and 6 months later it’s $100, 3 months after that it’s $110...on the evening of the DAY your payment is due they cut your lock and apply one of theirs so you’ll have to...
Read more
1.0
Product
Extra Space Storage Storage Unit
#1404671
Reply to reviews
The service states that the facility was a 24 hour monitored facility. Yet, the unit was broken into, and was ransacked. More than 3 thousand dollars worth (Or more) was taken. A police report was made. Insurance would not honor the report, nor help. Stating that "it...
Read more
Product
Extra Space Storage Storage Unit
#1394500
Reply to reviews
2018, I noticed that Extra Space Storage withdrew $113.00 from a bank account that I used to pay my bill last month. That was a ONE TIME payment over the phone. I did not authorize them to deduct funds other than that one time from my bank account. After several calls...
Read more
Anonymous
Anonymous

Credit card is OK, but you are right about the others. Too easy to get YOUR money. Credit card is the bank's money.

1.0
Product
Extra Space Storage Storage Unit
#1385482
Reply to reviews
Show

Extra Space Storage - Really pleased!

First time storing so expectations were low but I was pleasantly surprised! The unit was impeccably clean. The price was extremely reasonable and the service was over the top excellent. Would definitely recommend!
5.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Turnaround Time
Product
Extra Space Storage Storage Unit
#1367911
Reply to reviews
We have had 2 storage units in Tigard for a couple years while trying to settle estates. Extra space tries to raise rates every couple months. They raise rates way above the going rate. I have been able to keep pricing somewhat in check by taking the raise in rate...
Read more
1.4
Product
Extra Space Storage Storage Unit
I didn't like
  • Constant raise in rates
#1363810
Reply to reviews
Show

Extra Space Storage - Rats in my unit

I had rats destroy my belongings so I contacted the CEO and the freezer my rate. Escalate your concerns with upper management. All you need is the first and last name. The company emails are the first letter of the first name and their last name atextraspacedotcom
1.0
Details
Additional Fees
Billing Practices
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
Product
Extra Space Storage Storage Unit
#1354185
Reply to reviews
I stored my belongings at Extra Space in Shelby Twp, MI I had 2 units both were insured I complained about the damage Extra space sent me to insurance company they denied one claim the other is pending ! It took the management @ Extra Space over 3 weeks to contact me...
Read more
Anonymous
Bruce

I store here, for 15 years now. There has NEVER been an issue with any rodents...

1.0
Product
Extra Space Storage Storage Unit
#1304406
Reply to reviews
Was a customer for a year and a half, had a pricing billing issue about a year ago, the local people were unbending and rude, had to deal with corporate which eventually was resolved. Moved out on May 23rd and submitted the move out online from my account. Moved...
Read more
1.6
Product
Extra Space Storage Storage Unit
#1302944
Reply to reviews
Show

Extra Space Storage - Payment online

No ring tone. I need to pay my storage unit by changing my payment. Need to use my Routing/Account number manually.
3.9
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Extra Space Storage Storage Unit
#1300166
Reply to reviews
My Items has been stored at the Extra Space Storage on Shiloh Road in Alpharetta GA for six months now. After not being at my storage for a little over two weeks I return to my Unit on 06/25/18 To find my belonging all MOLDED, MILDEW, WET AND DAMAGE AS WELL AS STINKY...
Read more
Anonymous
Miss Angry

Omg im going through this now. Forgive grammarical errors i hate ryping on cell phone. Short version- durniture in storage almost 2 yrs, noticed last week mold over most furni...

1.1
Product
Extra Space Storage Storage Unit
#1296417
Reply to reviews