Not resolved

It was supposed to be $200 a month with the First Month Free...and then any time I gave 24 hours notice of "move out" they were supposed to not charge for any unused days after that....Electronic signature on an electronic Contract that I never did get but the office person tells me to go read the contract that I never Received. They didn't give me my FREE month's Rent, they "Bumped" my rent to $265 via the Credit Card payments (but, I can never get any copies of signed anything), and they didn't cancel the agreement as soon as I moved out with credit for the days unused.

Product or Service Mentioned: Extra Space Storage Storage Unit.

Reason of review: not first month free; no credit for leaving early like they said; reference to an electronic contract that I never received..

Monetary Loss: $465.

Preferred solution: Price reduction.

I liked: Cleanliness.

I didn't like: No free month and not getting the credit for early leave.

  • Scam Free Month
Company wrote 0 public responses to the review from May 15, 2017.
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