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To whom this may concern, I Tiffany Sullivan want to know why my storage price just all of a sudden went up? I received a call from one of Extra Space customer service agent name Nicole on November 17,2018.

She told me that they sent me out a letter informing me that my price had increased. I asked Nicole how was that possible when I didn't put a moving address on file. I gave Extra Space the address I was moving from. I asked Nicole when I signed up for a united on June 15, 2018.

Would my old address be fine because I did know where I was moving to at the time. Nicole said that was fine they just need one on file.

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If a person has the wrong address on file they should update it. They sent It to the old address because they did not have the right address.

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