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I stored my belongings at Extra Space in Shelby Twp, MI I had 2 units both were insured I complained about the damage Extra space sent me to insurance company they denied one claim the other is pending ! It took the management @ Extra Space over 3 weeks to contact me regarding this issue ultimately saying the rat damage that occurred in there units wasn’t there problem!

It amazes me bc it took 3 weeks to touch base regarding my damaged property but your late with your payment they are on it within 2 days!

I would never ever ever store my belonging at one of there facilities again!! Ever!!!

Product or Service Mentioned: Extra Space Storage Storage Unit.

Reason of review: Bad quality.

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This review is confirmed to be by a derranged individual committing insurance fraud to cover her gambling addiction. She still owes me money for paying her storage bill for her a few months ago.


I store here, for 15 years now. There has NEVER been an issue with any rodents...

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