This is the first time we come to the facility @ Cypress Parkway Poinciana. Our expierience has not been a good one. The entrance door apparently was not working and because of that we called the emergency line we were given, where we were told we had to wait until...Read more
Extra Space Storage - Fix a/c lost sale
Went to look at units to rent and it was so hot in office in Thousand Palms yesterday. I left. I will NEVER rent from a company who does not have air conditioning working. Too hot for me to deal with getting rents. Must’ve been 90 deg inside. FIX IT!!!!
Thousand Palms, California
At this time i do not have all dates in front of me ! I rented a unit 18 yrs ago ,at thst time contract said no price increase for my unit ,well they lied said new owners took over ,prices started increasing ever 6 months ,my rent $228 month never no new contract...Read more
I stored my belongings at Extra Space in Shelby Twp, MI I had 2 units both were insured I complained about the damage Extra space sent me to insurance company they denied one claim the other is pending ! It took the management @ Extra Space over 3 weeks to contact me...Read more
Extra Space Storage - Awesome service
Today was awesome. We needed help with a storage unit and we were treated wonderful and helped us along the way. You need help come on down and get all your needs taken care of
Was a customer for a year and a half, had a pricing billing issue about a year ago, the local people were unbending and rude, had to deal with corporate which eventually was resolved. Moved out on May 23rd and submitted the move out online from my account. Moved...Read more
Extra Space Storage - Great experience
Brittney was excellent as always please keep her
this is one of the worse companies i ever dealt with. they clearly con me. make sure not to sign on anything unless u see everything clearly. dont believe anyone there. they will look at you and deny what they said the previous day ... they basically are...Read more
Extra Space Storage - Payment online
No ring tone. I need to pay my storage unit by changing my payment. Need to use my Routing/Account number manually.
Extra Space Storage - Bedbugs
Please know that they do not keep their units pest free.
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