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Do not rent from this company. I have a rental slot on Hacks Cross in Olive Branch, MS, that started as a different company. When they changed ownership , no one notified me at all. I’m a Travel RN and I’m in other states, so communication is imperative. They raised my...
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GustyBarracuda954
GustyBarracuda954

DO NOT RENT FROM THIS COMPANY. CROOKED!!!!!!

#1282084
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There are about six Extra Space Storage facilities within a 5 mile radius of my home. All the facilities I visited were very clean and modern they are kept up and well maintained. The paid managers on duty seen to handle the office and minor maintenance chores. the...
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3.0
#1272871
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We have a storage at Extra Space Storage in Coral Springs, FL. Our storage cost has gone up three times in the first quarter of this year. The first two times we did not get notice and our bank sent the normal payment which Extra Space Storage just held the check. The...
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1.0
I didn't like
  • Pricing practices
  • Jacked up
#1266440
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Extra Space Storage - Very good!

The facilities are great and the staff is very helpful, great experience!
4.9
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#1257464
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Extra Space Storage - Good experience

I opened a storage unit with Jennifer at the 10 Roller Crl in Hanover, PA. She is very friendly and customer oriented. I highly recommend this facility.
#1231922
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Extra Space Storage - Excellent! Would highly recommend.

I rented at unit on 41 bypass in Venice FL and was very impressed. Super nice reps. Genuinely happy to have my business. The storage unit was extremely clean, as were the entire grounds. I saw no spiders, no bugs, no dirt of any kind. I'd definitely use them again. Much much better than the facility with the orange sign up the street. No comparison. This place was awesome.
5.0
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#1231568
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Extra Space Storage - Wonderful customer service!

Robin was great!!! I would recommend her to everyone!! she really took her time with me and helped me to pick the right size unit.
5.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1229764
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Extra Space Storage - I want my bill changed.

I am always being charged for a late fee because my bill is due at the beginning of the month. I dont get paid to the middle of the month, and its a problem. I would like to change my bill date.
#1228504
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Extra Space Storage - Some one took money out of my account with out my permission

That did not answer the phone
#1227767
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Contact Extra Space Storage

Mailing Address:
Extra Space Storage Inc.
2795 East Cottonwood Parkway, Suite 400
Salt Lake City, Utah 84121
United States
Phone:
(888) 786-7243
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Extra Space Storage Products and Services

I rented a unit about 3 months ago and just got a notice in the mail let me know they were increasing my rent by 58%. I was paying $224 a month and they want $354 now! I went online and the online price for the same unit is $42 a month cheaper. I went in to try to have...
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Anonymous
Anonymous

Rented a unit in Buford Ga the roof has a bad leak water and mold damage everywhere. Going on 2 months now they have not fixed it I can't move my stuff. I am disabled and have...

2.7
#1227231
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