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Extra Space Storage - TERRIBLE.

THEY RAISE THE RENT EVERY 6 MONTHS THE BATHROOM IS ALWAYS LOCK CANT FIND THE MANGER TO U LOCK IT FOR YOU THEY HAVE A WATER HOSE BUT YOU CAN ONLY LOOK AT THE WATER. SO WHEN ITS 100 DEGRESS OUTSIDE AND YOUR DOG NEEDS WATER YOU CAN ONLY LOOK AT IT. THE COMPANY ARE A BUNVH OF LOSERS.
1.0
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#1356527
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Extra Space Storage - Rats in my unit

I had rats destroy my belongings so I contacted the CEO and the freezer my rate. Escalate your concerns with upper management. All you need is the first and last name. The company emails are the first letter of the first name and their last name atextraspacedotcom
1.0
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Website
#1354185
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Extra Space Storage - Miscommunication

Corporate customer service promised local district office to call me to resolve this issue.
2.2
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#1334230
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This is the first time we come to the facility @ Cypress Parkway Poinciana. Our expierience has not been a good one. The entrance door apparently was not working and because of that we called the emergency line we were given, where we were told we had to wait until...
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2.3
#1324231
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Extra Space Storage - Fix a/c lost sale

Went to look at units to rent and it was so hot in office in Thousand Palms yesterday. I left. I will NEVER rent from a company who does not have air conditioning working. Too hot for me to deal with getting rents. Must’ve been 90 deg inside. FIX IT!!!!
4.3
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Thousand Palms, California
#1311752
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At this time i do not have all dates in front of me ! I rented a unit 18 yrs ago ,at thst time contract said no price increase for my unit ,well they lied said new owners took over ,prices started increasing ever 6 months ,my rent $228 month never no new contract...
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Anonymous
TaraTherese1

Yes, they get customers to rent with low prices and then they keep increasing the rate by at least $5.00. Not that long ago, they increased my rate by $11.00! That's a pretty ...

#1311580
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I stored my belongings at Extra Space in Shelby Twp, MI I had 2 units both were insured I complained about the damage Extra space sent me to insurance company they denied one claim the other is pending ! It took the management @ Extra Space over 3 weeks to contact me...
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Anonymous
Bruce

I store here, for 15 years now. There has NEVER been an issue with any rodents...

1.0
#1304406
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Extra Space Storage - Awesome service

Today was awesome. We needed help with a storage unit and we were treated wonderful and helped us along the way. You need help come on down and get all your needs taken care of
5.0
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#1303501
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Was a customer for a year and a half, had a pricing billing issue about a year ago, the local people were unbending and rude, had to deal with corporate which eventually was resolved. Moved out on May 23rd and submitted the move out online from my account. Moved...
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1.8
#1302944
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Contact Extra Space Storage

Mailing Address:
Extra Space Storage Inc.
2795 East Cottonwood Parkway, Suite 400
Salt Lake City, Utah 84121
United States
Phone:
(888) 786-7243
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Extra Space Storage Products and Services

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Extra Space Storage - Great experience

Brittney was excellent as always please keep her
4.8
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Website
#1302665
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