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Extra Space Storage - Very good!

The facilities are great and the staff is very helpful, great experience!
4.9
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#1257464
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Extra Space Storage - Good experience

I opened a storage unit with Jennifer at the 10 Roller Crl in Hanover, PA. She is very friendly and customer oriented. I highly recommend this facility.
#1231922
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Extra Space Storage - Excellent! Would highly recommend.

I rented at unit on 41 bypass in Venice FL and was very impressed. Super nice reps. Genuinely happy to have my business. The storage unit was extremely clean, as were the entire grounds. I saw no spiders, no bugs, no dirt of any kind. I'd definitely use them again. Much much better than the facility with the orange sign up the street. No comparison. This place was awesome.
5.0
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#1231568
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Extra Space Storage - Wonderful customer service!

Robin was great!!! I would recommend her to everyone!! she really took her time with me and helped me to pick the right size unit.
5.0
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1229764
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Extra Space Storage - I want my bill changed.

I am always being charged for a late fee because my bill is due at the beginning of the month. I dont get paid to the middle of the month, and its a problem. I would like to change my bill date.
#1228504
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Extra Space Storage - Some one took money out of my account with out my permission

That did not answer the phone
#1227767
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I rented a unit about 3 months ago and just got a notice in the mail let me know they were increasing my rent by 58%. I was paying $224 a month and they want $354 now! I went online and the online price for the same unit is $42 a month cheaper. I went in to try to have...
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2.7
#1227231
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Extra Space Storage - I paid February with a late fee added on to march bill payme
She got the check for February to march of 490.00 but, there was a late fee of 93.00that she added to to march to april payment so the check was paid of 584.30 so now i need april to may nut, they said they never recieved it... And the february check on file...
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GiddyMonitorLizard
GiddyMonitorLizard

Need to investigation my account cause they're not doing there job right I am paid until April 19 hra has a breakdown and I have all my documents now they're trying to charge ...

#1226126
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Last month my rate jumped 36% from the following month without any warning. When I called to talk with my local office I was told that they would split the difference with me and to expect another one within the next 4-5 months. I understand business, I understand...
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1.0
#1217460
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Contact Extra Space Storage

Mailing Address:
Extra Space Storage Inc.
2795 East Cottonwood Parkway, Suite 400
Salt Lake City, Utah 84121
United States
Phone:
(888) 786-7243
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Extra Space Storage Products and Services

I rented a unit in November 2017 and already here in March they have increased the rate I think this is quite a bit soon for this and I called the storage office and was told that and I quote "most people just take the increase" HORRIBLE CUSTOMER SERVICE if I was not...
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1.0
#1214914
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