While renting with Extra Space Storage in Vallejo, CA, my storage was broken into twice and the rent went up 6 times!!!Don't trust these people.
Don't rent from these people. When my storage was broken into they claimed that the theives broke the security gate to get in. They didn't notify me of the situation because they did not have my apt number. This was a lie because they would not have been able to accept my payment's if the address on my billing statement didn't match.
They just needed time to rifle through my things and get what they wanted. I just happened to show up to go into my storage unit and found my stuff all over the place and many boxes and items missing. They had my phone number because they called me one day when I forgot to pay on-line. These people are crooks.
Don't think it won't happen to you. The picture that I posted belong to a storage next door to mine. Thankfully I was there to move.
This was not the only storage that was compromised, there were several others the day we were there to move.It happens all the time.
xfactor-101 wrote the review because of not as described at Extra Space Storage and attached photo s. Reviewer claimed that he or she lost $8500 and wants Extra Space Storage to "to alert honest people who are unaware to not do business with this company. everytime i think about those people i get mad!".
The most disappointing in user's experience was crookedness raising rent. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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